Shipping policy
Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience.
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International Orders: 10–25 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, please contact us as soon as possible at [Your Email Address].
Lost or Stolen Packages
We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If you experience an issue, please contact the carrier directly. We will do our best to assist when possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will review your claim and work toward a resolution.
International Orders
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the purchase price or shipping cost.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: dariii.briellee@gmail.com
Thank you for choosing us! We appreciate your business and look forward to serving you.